Haus of Gloi Autumn 2014 Part 2!

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For Part 2 of my Haus of Gloi review we have whipped soaps in S’mores, Pumpkin Queen, Pumpkin Eater, Spider Silk and Ghost Puffs!  To start we will look at the formula!

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These whipped soaps are thick and light at the same time.  It feels like you are scooping up thick whipped cream to wash with.  It creates a lovely lather and leaves skin feeling clean without being squeaky. The scents don’t last on the skin for a very long time but they do leave light impressions after rinsing the lather off.

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Pumpkin Queen

Scent description: Gentle hay pillows, pumpkin, ripe peaches dusted with clove and nutmeg, dried summer herbs and lastly, a lovely crown of amber.

As a whipped soap the nutmeg comes out the most with a sweetness from the pumpkin and the peaches coming through as well.  The hay and the herbs make a light impression at the end of the sniff and the amber just lightly surrounds the scent.  After use this leaves a light sweetness behind with a hint of nutmeg.

Pumpkin Eater

Scent description: Cream, glowing pumpkin, rich vanilla bean and the tiniest touch of nutmeg butter.

This is sweet, sweet pumpkin with warm cream and a hint of vanilla.  The nutmeg doesn’t really come out in the whipped soap for me.  After the rinse, this leaves a light, sweet pumpkin scent on the skin.

S’mores

Scent description:  Graham cracker, dark chocolate, burnt marshmallow and a faint touch of woodsmoke.

This smells of sweetness and graham cracker! The dark chocolate and marshmallow mingle together to give the overall sweetness and the golden graham crackers are unmistakable. There is just a slight edge of smoke that deepens the scent.  After rinsing, my skin grabs onto the smoke and amps it up just like with the perfume, so I am left smelling like a forest fire.

Ghost Puffs

Scent description: Orbs of buttery popcorn and marshmallow goo, presented on a wooden stick.

So yeah, I actually have no idea what the Ghost Puffs soap should smell like because my whipped soap doesn’t smell like anything.  It smells like soap.  I emailed Haus of Gloi about this and they said I may have received an unscented soap by mistake and they offered to replace or refund me but as of yet they have not replied to my reply.  I received a replacement for my pumpkin butter but no refund (I think they decided to upgrade my pumpkin butter instead of refunding the soap).

This does discourage me from wanting to purchase from them again even though they have lovely products and scents.  I understand that they are still adapting to their enormous growth and it is okay to make mistakes but after you make a mistake, it is up to you to ensure that the mistake is fixed.  An indie’s business can be made or broken based on their customer service and I would hate to see Haus of Gloi lose their loyal customer base because they don’t feel heard.  This whole confusion with my order could have easily been fixed with a reply saying they were sending a replacement and asking if I wanted a refund or upgraded product.  Heck, if they had replied I would have let them know to hold onto it and that I would make a Yule order for them to include it with! My frustration with this issue was a factor in my reluctance to make an order for Yule.

Spider Silk

Scent description: Procured from a dream: delicate water mint, wispy grey musk, crystalline webs of amber, oakmoss, torchwood, copaiba resin, and a touch of withered violet leaf.

This smells of mint, musk and amber with a hint of violet leaf and resin.  I don’t get the torchwood but even without it this is a lovely light complex scent.  The mint nips at your nose while the musk and amber dance together.  After rinsing off, this leaves a light minty amber scent on the skin.

Butterbombs

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The butterbombs are fizzy bath bombs that fill your bath with scents and moisturizing goodness. I use about half a bomb per bath.  I find that after a bath when I use of of the butterbombs my skin feels super soft and smooth.

Lavender Amber: Two ambers, gold and dark blended with our lovely Bulgarian lavender.

This is a light lavender scent that partners well with the ambers.  The bath smells divine and the scent lingers lightly on the skin.

Marshmallow: (Could not find the official scent description) Sweet marshmallow.

This is a very, very light scent and just smells sweet.  It leaves an almost unnoticeable scent on the skin after the bath but is a good pick for someone that wants a very light scent.

Summary

These products were pretty nice.  I love the lather the whipped soaps make and the softness the butterbombs leave.  These are products I would pick up more of in the future.  I will be watching the Reddit threads to see if there are anymore continuing issues with the customer service and this will influence any future orders.  The products are great and hopefully the issues get sorted out because I’d hate to see this brand lose their customers.  Great products only do so much; you need to have the customer service to maintain the success.

 

All reviews and statements are my honest personal opinions. I have purchased all the products I have written about unless otherwise explicitly stated. I have not accepted payment for any of my reviews.